Brian J. Pombo Live – Podcast

Brian J. Pombo

Business Strategist & Marketing Coach

How to Streamline Customer Service

Do you think your company is providing good customer service?

Brian shares some thoughts from his conversation with Brad James from Beepods and how they've had success with helping customers with this area of their company.

Listen to Brian & Brad James of Beepods discuss the systems behind a growing business: http://offthegridbiz.com/brad-james-beepods-beekeeping/

Hereâ€™s the principle: Do the same thingâ€¦ differently.

While there are many ways to get someone's attention, today, Brian will spend some time talking about direct mail and paper catalogs.
Trader Joe's Fearless Flyer
Travis Lee's 3D Mail Results

Listen to Brian & Mark C. Robinson of Walkinâ€™ Pets discuss the process of becoming and maintaining a successful e-commerce business: https://offthegridbiz.com/mark-c-robinson-walkin-pets/

What is Impostor Syndrome?

As Brian points out in today's video, "It's when you've had a certain amount of success, but you don't feel like you deserve it."
1 Tip Brian shares to get over this, is to meet your heros.
While they may put off a certain confidence, what we can't forget is they are human.
All of them may vary well have multiple things about them that aren't perfect in their life or possibly personality, or even business skills.
The real problem with impostor syndrome (not feeling worthy) is thinking along the lines of, "I got lucky to have success, but those people didn't."
There are principals that will increase your odds of success, and habits that can hurt your odds of success.
For more on impostor syndrome, check out the podcast Brian did with Mark C. Robinson (linked above) on the Off The Grid Biz Podcast.

Do you deserve to be known?

Do you believe you should be allowed to be seen?

That is, do you think you have a worthy opinion on a subject(s) that others would actually want to hear what you have to say.

Do you feel like you're not entertaining enough to be heard?

Truth is, you really don't have to be that entertaining or know that much more than others, just a little bit more.
The best way to get people to rally to your cause is to put yourself out there and do it consistently.
In the end, people buy from those they know, like and trust.

Join Brian as he talks about why Content Marketing can help you eliminate competition.

One benefit - it helps people know, like and trust you.

Listen to Brian & Greg Key of Hoss Toolsâ€™ conversation that may just change your perspective on â€œcontent marketing.â€ http://offthegridbiz.com/greg-key-hoss-tools-gardening/