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Thoughts on how to best handle confrontations with others.

Transcription

Systemising your confrontations.

Hi I’m Brian Pombo, welcome back to Brian J. Pombo Live.

Today I want to talk about the concept of confrontation because it just kind of goes with being a business owner being an executive, being one of the people in charge, you know, you’re going to have to have confrontations with people that you like, with people you don’t like.

There’s some of us that actually enjoy confrontations with people we don’t like. But with people you do like, you don’t want to have to get into awkward territory.

You don’t want to have to let people go when it’s necessary. You don’t want to have to do all that stuff. Get in between a fight that two other people are having. It’s not fun.

But there’s a way to go about doing it. The way I found that works is by Systemising.

I’ll tell you more about that in a second.

First, I want to remind you, I’ve got a book out, 9 Ways to Amazon-Proof Your Business.

It’s not as much about interpersonal relationships like we’re talking about today, but more about your full on strategy for long term growth.

How are you going to differentiate yourself completely from your competition?

It’s a quick read, 9 Ways to Amazon-Proof Your Business.

Go buy yourself a copy or get a free one at AmazonProofBook.com.

So how do I go about systemising confrontation?

What was an accident, and it’s just one of these things, it’s like so many things, like I found it accidentally, is that you need to have areas set aside for consultation.

So sometimes, maybe regular one on one meetings with people, regular one on one chats with people. Having that time when you could be face to face with people you maybe aren’t normally face to face with. That’s a big deal too.

Because some conversations, they become more intense because it’s over video chat, you know, and you don’t want it to be real. And I found that people don’t really sense your full intent if they can’t, for one thing, see your entire body.

I don’t know why that is but there’s also something in the room when you’re in the room with somebody. There’s an exchange that can’t be put into words in terms of specifics.

It’s not a specific thing but there’s something in the air, that people can sense that you’re wanting to take things, one direction or another, and that you’re wanting to come off well.

Sometimes that just doesn’t work on on video chat, especially if it’s somebody that you have a difficult time communicating with, anyways, personality wise or anything else.

So it’s best I’ve found to have time set aside to where you can be in a room together, and maybe allow it to happen naturally.

But you systemize that by having those events already in place, you got to put those events in place for the people that you’re going to be caught in consultation with.

So hoping that makes sense.

We can go into more detail on a later time but I’ve wanted to get that idea out there because it’s one of those things that kind of happened across and I was amazed at how well some very sticky situations worked, because we had time set aside to just hang out. And the subject just came up.

We were able to just handle it like adults, which is always nice.

Hopefully you got something out of that. We’ll be back tomorrow night.

In the meantime, get out there and let the magic happen.